Understanding the Customer Journey

Video Transcription

Did you ever wonder what your prospects are looking for when they visit your website? What their end-goal is and how they feel during the visit? Those are important questions to answer in order to develop a website and digital marketing plan to increase your conversions Understanding the customer journey is crucial to your success. It starts with exploring the prospects desires, pains, needs, and attitudes. Use the data you already have and see if it matches with what you’ve already identified Teach Your Brand. Your website should educate your customer on your brand, your culture, and your philosophy. That way, you foster loyalty and build a relationship. Remember, keeping a client is a lot cheaper than finding a new one. Creating an effective strategy takes a team approach. Oamii digital marketing agency can help you every step of the way. Their people, process, and product make them Florida’s best agency for digital marketing.