4 Reasons Why You Should Enhance Your Firm’s Website with Live Chat

Do I have the manpower to have someone available to chat online? Is the chatbox going to be too intrusive for website visitors? Will I get any real client leads from Live Chat on the firm’s site? 

Way More Pros than Cons with Live Chat

All of these questions above, and more, are most likely plaguing you when you think about adding Live Chat to your law firm website. Don’t worry, we all have the same doubts and questions.  

The funny thing is – Live Chat works!  There are way more pros than there are cons when it comes to Live Chat. 

That is why you should do your best to put your fears aside with regard to the possible hurdles related to Live Chat on your site.  How do we know it works? Well, those marketing companies that have watched Live Chat in action on law firm websites in the U.S. have concluded that a website with a Live Chat service , if operated by an experienced, reputable third-party company, is successful in capturing more of a law firm’s website visitors and turning them into clients.

In this article, we are going to talk about the main reasons why Live Chat works, and why you do not need to worry about the common concerns that attorneys typically have with regard to the potential downsides of Live Chat.  

If, after reading this article, you want an online marketing expert to help your firm with Live Chat, then we welcome you to reach out to Oamii, the legal marketing solutions company in West Palm Beach.  We serve law firms throughout the country.

We can help you market your firm so you can build your book of business. Not only do we assist with a lawyer’s SEO , PPC, and video marketing , but we are here to help you with your website design.

We are up and running at full speed during the Covid-19 crisis. So, we invite you to contact us for legal marketing solutions.  Our Oamii SEO company in West Palm Beach can provide effective marketing services that are second to none, at a reasonable price point.  Contact us today by filling out our online contact form, or by calling us at 561-228-4111.

Four Reasons You Want Live Chat

1. Gets the Conversation Started

If a potential client is in the market for an attorney because he or she is faced with a legal issue, then that person will most likely want to get as much information right away as possible.  

Of course, over a Live Chat, the person chatting with the potential client will not give any legal advice. Yet, they can be a great sounding board. And potential clients with a challenging, and stressful, legal issue will most likely find some relief in discussing their issue even a little bit.  Already, Live Chat helps them get the conversation started.

2. Gets the Basics

When someone starts a Live Chat session, it gives the Live Chat operator a chance to get the basics of the legal problem.  That saves time if and when you actually have time to have a consultation with the potential client.  Also, it can capture some important contact information about the potential client.

Do you have to hire secretaries to be available 24/7?  Definitely not. Engaging with an outside vendor that provides Live Chat support is the best and most cost-effective way to have coverage of your Live Chat at all times.

3. Gets Good Leads

Experienced third-party Live Chat vendors typically will only charge when the law firm gets an actual lead – not just someone with a legal issue unrelated to your firm’s area of practice.  And, because the Live Chat provides a type of filtering system for all those who chat on the firm’s website, the Live Chat operator will be able to only forward you the best leads to fit your practice area.

4. Gets a Lead From Shopping Further

Another great aspect of Live Chat is that it gets a person with a legal issue to the next step.  If a person gets the immediate attention of a Live Chat, then he or she mentally shifts to the next step – scheduling a consultation – rather than staying at the initial step of shopping for the right law firm.  That means that you can capture good leads and keep them interested in your practice. 

In sum, Live Chat is a powerful way to get client conversions . While you may have some trepidations about it, once you try it, your firm will never look back.

Get a Professional Digital Marketing Company, Like Oamii , On Board for Live Chat Help

 Oamii is laser-focused on digital marketing for law firms .  Let us help you with Live Chat and other online marketing services.  We dedicate ourselves to optimizing your legal web design to deliver quality content to bring in new business. We have the tools and the team to make sure that your brand, your webpage, and your firm are top-of-mind.

When you invest in marketing for your law firm, you want to work with an agency that brings your law firm the best results and understands the temperature of the marketplace.  You want to get the most out of your advertising budget and get the best return on investment.  

As law firm marketing consultants in West Palm Beach, Oamii provides quality products and services to our clients while keeping their best interests in mind, making use of the best legal marketing agency in West Palm Beach, Florida.  Our deliverables are always provided on schedule, budget, and scope.

Indeed, our company provides a comprehensive range of business marketing solutions that allow our clients to efficiently grow their businesses. We stand behind our commitments by ensuring exceptional services, quality leadership, and technical expertise.  As a result, we have become a leader in the West Palm Beach digital marketing arena.  Furthermore, we also provide software engineering consulting services to both private and public sector clients.  These services include project management, software development, testing, quality assurance, and much more for desktop, mobile, and cloud applications.  We help our clients align their software development life cycle with business goals while dramatically reducing development and maintenance costs.

You have a choice with your marketing dollars and resources.  If you want to increase your marketing reach and want a company that focuses on SEO for law firms, then look to the help of an experienced, professional, West Palm Beach internet marketing company. Look no further than Oamii to crack the code on how to improve your marketing game. We welcome you to contact us at Oamii to help you market your firm and build your book of business.  Please fill out our online contact form, or call us at 561-228-4111 today.