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Your Guide to Social Media Marketing for Law Firms

September 25, 2023
Your Guide to Social Media Marketing for Law Firms

We all know that law isn’t just practiced in courtrooms anymore. The digital age has brought the legal profession to places we’d never thought possible—social media platforms. A mere tweet or a LinkedIn post can sometimes do what billboards and TV commercials used to do, but at a fraction of the cost.


If you would like to unlock the power of likes for your legal venture, join us in our comprehensive guide to
social media marketing. We’ve tailored it specifically for law firms, so you should feel right at home.


Social Media Isn’t Just for Celebrities and Influencers


Social media is a goldmine of opportunity, and it’s not just reality TV stars and influencers who can rake in the benefits. A 2018 survey by the American Bar Association reported that 35% of professionals using
social media for business got new clients through these channels. 


For small firms, that figure jumps to 42%. Think of it—each like, share, and comment can potentially convert into billable hours. Whether you’re an upstart or a thriving firm, that’s a big deal. And it’s one worth investing in.


Building Reputation: The Soapbox of Authority


So, you want to be the big name in law that everyone turns to? Social media’s your stage. Keep putting out smart takes on those tough legal issues or today’s headlines, and you’ll soon build up a rep. 


Before you know it, people will be seeing you as the definitive choice, whether you’re into criminal or family law. It’s all about consistently showing up and sharing those brainy insights of yours. And you don’t need a law degree to know that credibility converts to business opportunities.


Intellectual Exchange and Networking


Let’s not forget, social media also allows for a two-way street of dialogue. By sharing and commenting on colleagues’ work or even clients’ posts, you invite an intellectual exchange that could evolve into valuable relationships.


Networking is a tried-and-true business development tool. But social media lets you supersize your network without the rubber chicken dinners and awkward name tags.


Measurable Influence: Analytics


How do you know your posts are hitting the right note? Analytics tools such as Twitter Insights or
LinkedIn Analytics offer real-time feedback. 


Monitor the engagement and reach of your posts to adapt and hone your social media strategy. A well-received tweet could indicate a topic worth expanding into a full-length blog post or even a webinar.


The Landscape: Who’s Doing What?


According to the 2022 ABA Legal Technology Survey Report, 89% of
law firms have a social media presence. Let that sink in—almost nine in every ten firms are swimming in the social media pool. You want to be in that number because the water’s fine.


A Warning to Digital Holdouts


The remaining 11% are not just late to the party; they’re risking obsolescence. The hard fact is that the internet doesn’t care if you still enjoy the tactile sensation of a rotary phone. In today’s marketplace, if you’re not on social media, you’re nearly invisible.


Benchmarking Success


Pay attention to the firms or legal professionals who are nailing social media marketing. Whether they’re publishing podcasts or offering ‘ask me anything’ sessions on Reddit, learn from those who’ve cracked the social media code.


Setting Up Shop: The Rules of Engagement


Before taking social media by storm, check your ethical compass. Most jurisdictions have bar association guidelines on social media usage. It’s not just good sense; it’s professional responsibility. The last thing you want is to face disciplinary action for a loose tweet.


Terms and Conditions Apply


Professional titles like “expert” or “specialist” are not just semantic choices; they have legal implications. Misuse could lead to penalties or public retraction, a definite momentum killer.


The Irony of Censorship


While social media offers a platform for free expression, the
legal industry imposes self-censorship for a reason. Always double-check your posts for not just factual accuracy but also ethical compliance. Your posts should be informative, persuasive, and, yes, even entertaining—but never at the expense of professionalism.


What’s the Objective? Know Your Goals


Starting without a strategy is like a lawyer walking into a courtroom without a case brief—pointless and risky. First things first, identify what you want to achieve: more clients, increased website traffic, or perhaps greater brand awareness. Each goal will dictate the type of content you should be sharing on your social media platforms.


Research and Reconnaissance


Being prepared isn’t just for Boy Scouts; it’s essential for law firms, too. Peek over the digital fence at your competitors and industry leaders. See what works for them, from the type of content that’s getting shared to the timing of posts. It’s your blueprint for what could resonate with your audience.


Content Strategy: What’s Your Pitch?


You’ve done your homework—meticulous research into what your competitors and industry leaders are up to. Now, what? It’s simple: be the change you want to see in your Twitter feed. Craft
content that hits two birds with one legal brief: aligning with your firm’s objectives while simultaneously catering to your audience’s interests. 


Are you looking to offer bite-sized legal updates that keep your audience informed? Or perhaps you want to go the extra mile with in-depth blog posts that address common legal issues in layman’s terms. Whatever your choice, the objective is to serve your firm’s goals while also providing value to your audience.


The Calendar Is Your Best Friend


Just as you wouldn’t wait until the last minute to prepare for a court hearing, social media demands the same level of preparedness. Yes, spontaneity has its place, but consistency is king here. 


Tools like Hootsuite or Buffer are like your legal assistants for social media—they help you line up your posts, ensuring you’re ever-present but never overwhelming. You can pre-schedule posts for days or even weeks in advance, allowing you to balance your courtroom battles with your Twitter skirmishes.


Metrics: The Proof Is in the Data


Keeping tabs on your social media performance through metrics is not just advisable—it’s a mandate. Observe which posts yield the highest engagements and click-through rates, and, most importantly, compare them to your set goals. 


Are you getting the interaction levels you aimed for? If not, it’s time to pivot or refine your strategy, possibly even reevaluate your objectives. Metrics give you the hard evidence needed to prove whether your strategy is winning or if it needs an appellate review.


Wrapping Up


The world has gone digital, and the legal profession is no exception. Social media offers an expansive platform for client acquisition, thought leadership, and brand development. Knowing how to navigate this
digital realm strategically is crucial for contemporary law firms.

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